ToddlerGen Support

ToddlerGen is a picture-making toy for families. A child can choose pictures and make stories without reading, typing, or managing an account.

Contact us

Email support@jeffcoindustries.com. Please do not send API keys, App Store receipts, or pictures containing personal information.

Picture Magic is resting

Check the internet connection and try once more. ToddlerGen never automatically repeats a paid image request. If the message remains, open the Grown-up Zone to see a plain-language explanation.

Purchases and renewal

Open the Grown-up Zone and tap Restore Purchases. Subscriptions are billed and managed by Apple; you can cancel from your App Store subscription settings.

Remove local information

The Grown-up Zone can delete saved stories, remove any direct-provider API key, and remove the optional on-device storyteller. ToddlerGen has no online account to delete.